Shipping policy

Thank you for shopping with Kuchesports. Below you will find all the details regarding our shipping process, rates, and delivery timeframes.

1. Shipping Area
Kuchesports currently ships exclusively within the United States. We do not offer international shipping at this time.

2. Shipping Rates
We offer a simple flat-rate shipping fee of $6.95 on all orders, regardless of order size or total amount.

3. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and U.S. federal holidays) after receiving your order confirmation email. You will receive another notification containing your tracking number once your order has shipped.

Please note that during peak seasons, holidays, or promotional sales, processing times may take slightly longer.

4. Estimated Delivery Time
Once your order has shipped, standard delivery typically takes 3–7 business days, depending on your location in the United States.

Delivery times are estimates and are not guaranteed, as occasional delays may occur due to weather conditions, carrier disruptions, or high shipping volumes.

5. Order Tracking
When your order ships, you will receive a shipping confirmation email with your tracking number. Please allow up to 24–48 hours for the tracking information to update in the carrier’s system.

6. Shipping Address Accuracy
It is the customer's responsibility to ensure that the shipping address entered at checkout is complete and accurate. If you need to update your shipping address after placing an order, please contact us immediately at support@kuchesports.com. Once an order has been processed or shipped, we are unable to change the delivery address.

7. Damaged or Lost Packages
Kuchesports is not liable for any products damaged or lost during transit once the package has been handed over to the shipping carrier.
• If your order arrives damaged, please take photos of the damaged item and packaging, file a claim with the carrier, and reach out to us so we can assist you.
• If your tracking status shows "Delivered" but you have not received your package, please check with your neighbors or local post office first before contacting our support team.

8. Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please contact us at:

Email: support@kuchesports.com